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HOME->Why Shop With Us

Why Shop With Us

Free Shipping
FREE SHIPPING
ORDERS OVER $49
Free Exchanges
FREE EXCHANGES
No Hassle Returns
NO HASSLE
RETURNS
Safe Secure Shopping
SAFE SECURE
SHOPPING
Price Match Guarantee
PRICE MATCH
GUARANTEE

Why Shop at One Tri?

Our goal is to provide our customers with an easy, enjoyable and safe shopping experience. To do this, we have tried our best to remove the hassle and worry from shopping online. Checking out our special policies below to learn more. Happy Shopping!



Free Standard Shipping on Orders Over $49


Orders over $49 instantly qualify for free standard shipping - no coupon code needed! Here's how it works:
  • Choose the Free Shipping option during the Checkout Process
  • You can still opt to pay for expedited shipping options
  • Discount does not include items marked as "Clearance"
  • Applicable to orders shipped within the contiguous United States only
  • Applicable taxes must be paid by bearer
  • Note that for any returns on orders that using the Free Shipping option: you will be refunded back the amount of your order less the cost of this shipping (on average around $8 - $12)
  • Additional exclusions may apply, please email info@onetri.com if you have any questions


Free Exchanges


We want to do our best to eliminate the frustration of buying online and paying extra fees in your quest to find the perfect gear. We do that by allowing a free exchange with each purchase. Here's how it works:
  • For each purchase, you get 1 free exchange to another similar item - this means we will pay for shipping both ways (for you to return the ite, and for us to send you a new item)
  • You can exchange for any other item that we carry, even a different brand
  • Applicable to orders shipped within the contiguous United States only
  • For instructions on processing your exchange, click here


No Hassle Returns


Your satisfaction is priority #1. If you're not 100% satisfied with your purchase for any reason, we'll take it back with no restocking fees. We'll also give you plenty of time to decide - you can return anything within 60 days of your purchase date. All we require is that you return the item unused, unwashed, and with all tags and in the original packaging. For instructions on processing a return, click here.

Note: If you opted for the Free Shipping over $49 option, your will be refunded back the amount of your order less the cost of this shipping (on average around $8 - $12).

 



Safe, Secure, Legit


Providing a safe environment for your shopping is critical. We have gone the extra mile to make sure that you are protected with the use of 3 industry-leading technologies. Click on the badges below to learn more.

 

  • McAfee Secure: we are scanned daily for a very wide range of security vulnerabilities by McAfee, the largest dedicated security company in the world
  • PayPal: for our payment processing, we use one of the largest and most notable credit card processors
  • SSL: to make sure that all your personal data is transmitted securely, we use secure, 256-bit encrypted communication from the world's second largest digital certificate provider

 

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Price Match Guarantee


If you can find a lower advertised price (including shipping and handling charges) at another online retail store for any product listed on our website, we'll beat it and refund you 110% of the difference. Here's how it works:
  • The competitor's product must be identical in model, year, color, and size
  • The competitor must be an authorized U.S. reseller and must be advertising the item at an authorized price
  • The competitor's total price to your door (including shipping and handling) must be verifiable through the competitor's web site prior to submitting payment
  • We cannot match pricing on private sales, auctions, closeouts, overstocks, open-box, remanufactured, or "as-is" sales
  • Price matching cannot be combined with coupons or other discounts
  • You have 30 days from the time of purchase to qualify for the Price Match Guarantee

To redeem your 110% Price Match refund, go ahead and place your order (if you haven't already) then email us at info@onetri.com with the following information:

  • Your order number
  • The item(s) you are price matching
  • Competitor's Information: Store Name, Store Web Address, Price, Shipping and Handling Cost

We will review and process your Price Match refund within 2-3 business days.

 


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Copyright 2007 - 2014 One Triathlon Gear, Inc. All rights reserved. One Tri and OneTri.com are a part of the One Triathlon Gear, Inc. family. One Tri offers triathlon gear for the ironman training triathlete. If your goal is to make it to Kona, Hawaii then you'll need a bike, sunglasses, wetsuits, trisuit, tri shorts, and other clothing. We also offer nutritional items for those on a diet, gifts for the beginner, and other stuff like articles, triathlon checklists, and triathlon equipment. Shop for the the latest triathlon equipment at the One Tri store. Thanks for shopping at OneTri.com. Find us on Google+