One Tri Premier Memebership - FAQ (Frequently Asked Questions)
How do I get my discount?
- After signing up please allow 24 business hours to process your membership. We will provide you with an email when the set-up is complete. At that time when you log-in to the site all the prices will be automatically adjusted.
What if I cancel before the end my 1 year membership ends?
- You can cancel your membership at any time, however your membership fess are not refundable. Your membership will run the course of the remaining year and end without renewal.
Why don't I see a 15% discount on every item?
- Some times a brand will have restrictions on discounting an item. We will always discount items when we can.
How do I cancel my membership?
- We use PayPal to manage subscriptions, so all you need to do is log in to your Paypal account to cancel your subscription.
What are the exclusions and restrictions?
- Discounts do not apply to services like rental wetsuits. 15%
discount is typical but not guaranteed. Discounts exclude manufacturer
restrictions, products discounted 50% or more, gift cards, postage,
labor, rental fees and membership fees. Free shipping does not apply to
returns. Free Shipping is applicable to orders shipped within the contiguous United States only. Some heavy and over sized items do not qualify for free
shipping. You and One Tri have the option to cancel the
membership at anytime for any reason.