One Tri's goal is to provide the best customer service possible. We are committed to your satisfaction and even utilize a third party service to compile your opinions. Please click the BizRate.com link to the right to see our store ratings and customer reviews.
Below are the testimonials some of our satisfied customers have emailed directly to us. If you have had a good shopping experience, please let us know! We strive to maintain a good reputation and love hearing from our customers, especially if you're happy. Plus, if we choose to publish your review on our site we will send you a special gift!
"...thank you very much...amazing service!!! There is a new Orca suit coming out and a few other websites are taking orders...but on account of your EXCELLENT customer service, I'm committed to shopping for all my sporting needs with your store!"
-Steve R.
"Thanks for recommending the Zoot One piece race suit...I got the Zoot today and I love it, it fits perfect! Thanks again! I’ll keep shopping with you guys, cause you ROCK!"
-Chris B.
"I am totally amazed at the time it took me to get my order. I have ordered from a few different places and you guys beat them all."
-Chad G.
"Thank you...This was my first order form your company but it will not be the last. Your company’s return policy and prompt response to questions is refreshing in an industry that often lacks customer service. Thank you and it was a pleasure doing business with you!"
-Stephen O.
"Thanks—great service. Best online tristore I have found."
-Al K.
"Thanks for all your help. I plan on getting very serious and will buy all from you in the future."
-John S.
"Thanks ever so much for your efforts on my behalf...I have one very happy son! I wouldn’t hesitate to order from OneTri.com in the future. Thanks again for the great service!"
-Terry F.
"Thank you! Your customer service is appreciated. You can bet I will be shopping there again and I plan to forward your site to all the other wackos I hang with."
-Jason P.
"Wow! You guys are awesome. Thanks so much for looking after my order. I am sure I will be thanking you over and over and over when I plunge into the freezing water!"
-Angela C.
"Thanks again for the speed service! I will definitely be using One Tri again in the future and recommending you to fellow cyclists."
-Brian G.
"Just wanted to say thank you for your prompt response and reassurance. I really appreciate it and look forward to more transactions on-line with One Tri, and will be sure to let my friends know once I get them dragged into the world of triathlons. I’m new to the sport and am putting together my equipment and supplies, and I am glad to have found One Tri on-line...You guys have a nice supply and helpful size charts for the clothing lines and not all website do. Thanks again."
-Rich M.
Do you have a testimonial you would like to share? Please email us at info@onetri.com. We'd love to hear from you!
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